Terms of Service

1. Agreement

These terms govern your use of the Entrepreneur Genie platform and participation in any Entrepreneur Genie programme. By applying to, enrolling in, or accessing any programme or platform feature, you agree to these terms. These terms are governed by the laws of the Republic of South Africa.

References to “Entrepreneur Genie”, “we”, “us”, or “our” refer to Nombewu Solutions (Pty) Ltd, trading as Entrepreneur Genie.

2. Programme enrolment

Submitting an application does not guarantee a seat. All applications are reviewed and acceptance is at the sole discretion of Entrepreneur Genie. You will be notified of acceptance or rejection within 5 working days of application submission. Working days are Monday to Friday and exclude weekends, South African public holidays and our annual closure period, which is published on this site and runs from mid-December to early January. Applications received during the closure are reviewed within 5 working days of reopening.

Your seat is confirmed only upon receipt of your first payment (or full payment where applicable). We reserve the right to cancel a confirmed seat if payment is not received by the agreed date.

3. Payment terms

Programme fees are stated in South African Rand (ZAR). Nombewu Solutions is not currently registered for VAT, so no VAT is charged. The balance of your fee is due before Week 5 of your cohort. Late payment may result in suspension of platform access until the outstanding amount is settled.

Refunds are governed by our Refund Policy.

4. Your obligations as a participant

As a programme participant, you agree to:

• ●Attend all scheduled live sessions, or notify us in advance if you cannot attend
• ●Complete all required deliverables by the stated deadlines
• ●Conduct Customer Safari research in real markets with real people
• ●Treat all other participants, advisors, and facilitators with respect
• ●Keep all proprietary frameworks, tools, and materials confidential and not share them outside the programme
• ●Not record, reproduce, or distribute live session content without written permission
• ●Provide honest and complete information in all deliverables and exercises

5. Intellectual property

All Entrepreneur Genie frameworks, tools, templates, and course materials are the intellectual property of Entrepreneur Genie. You are granted a personal, non-transferable licence to use these materials for your own business during and after the programme. You may not sell, licence, or distribute these materials to third parties.

Your business idea, business model, and all deliverables you create remain your intellectual property. We claim no ownership over your business or ideas.

Repurposing programme content, in whole or in part, requires our written permission. That includes teaching it, publishing it, and building a competing programme on it.

6. Community conduct

Our programme community spaces (WhatsApp groups, online community platform) are for participants who are actively enrolled or alumni of Entrepreneur Genie programmes. We reserve the right to remove any participant from community spaces for conduct that is disrespectful, harmful, or contrary to the spirit of the programme. Removal from community spaces does not entitle a refund.

7. Results and outcomes

Any outcome we state is a target based on our best projections, not a guarantee. Your results depend on the effort you put in, the quality of your market research, and factors outside our control including market conditions.

We do not guarantee any specific financial outcome, revenue figure, number of customers, or business success. By enrolling you acknowledge that your results depend primarily on your own execution.

8. Limitation of liability

To the maximum extent permitted by South African law, Entrepreneur Genie is not liable for any indirect, incidental, or consequential loss arising from your participation in our programmes or use of our platform. Our total liability to you in any circumstance is limited to the amount you paid for the programme in which the claim arose.

9. Programme changes

We reserve the right to modify programme content, schedules, and facilitators where necessary. We will provide reasonable notice of any material changes. Where a cohort must be cancelled by us (not the participant), we will offer a full refund or a deferred place in the next cohort at the participant’s option.

10. Governing law

These terms are governed by the laws of the Republic of South Africa. Any disputes will be resolved in the courts of South Africa, with jurisdiction agreed as Johannesburg.

11. Contact

For any questions about these terms, contact us at info@entrepreneurgenie.africa.

12. Company information

Legal name

Nombewu Solutions (Pty) Ltd, trading as Entrepreneur Genie

Registration number

2016/181728/07

Legal status

Private company registered in South Africa

Physical address and address for service of legal documents

62 Sagewood, 15 Setter Street, Honeypark, Johannesburg, 1724

Email

info@entrepreneurgenie.africa

Website

entrepreneurgenie.africa

VAT

Nombewu Solutions is not registered for VAT

Complaints: email info@entrepreneurgenie.africa or use entrepreneurgenie.africa/refund-request. If a complaint is not resolved, you may refer it to the Consumer Goods and Services Ombud.